iPhone, Cell Phone and Computer Repair in Cambridge, MA (2023)

FAQs

Does Apple come to your house to fix your phone? ›

Apple has started offering a new repair service where one of its authorized service providers will come to your home or office to repair your device.

$80 – $330 average cost to fix

The average costs for iPhone screen repair, glass repair, and LCD replacement average between $80 and $130 when you take it to a 3rd party repair shop. The Apple repair center starts at $129 for the iPhone 5 and 6, all the way up to $329 for the new iPhone XS Max.

For iPhones that are out of warranty, repairs provided by Apple can cost $149-$399 for earlier models and up to $599 for newer iPhone X, 11, and 12 models. Out-of-warranty MacBook battery-related repairs can cost up to $199, and other kinds of Apple repairs reportedly cost up to $1,475 when provided directly by Apple.

Simply shop apple.com with the payment method of your choice, and we'll ship the order to any address within the 50 United States and Puerto Rico.

However, some problems may be more complex and require being sent on to an Apple Repair Centre, in which case it should take from 6-8 days. Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.

If your phone is more than 3 years old, and especially if it's been acting sluggish or glitchy, paying for a repair may not be worth it. But if your phone is relatively new, you should strongly consider fixing it.

Quick Start: Use your iPhone or iPad to automatically set up a new device. iCloud: Transfer your data and purchased content to your new device from your previous device's iCloud backup. iTunes or Finder: Transfer your data and purchased content to your new device from a backup you made with iTunes or Finder.

Step 1: Connect your iPhone with iTunes and put your device into DFU mode. Step 2: iTunes will pop up a message saying your device needs to be restored first. Step 3: Click Restore and agree on the terms and conditions. Step 4: iTunes will then download the software and repair your dead iPhone.

Most iPhones last between 4 and 7 years, however this is not guaranteed. If your iPhone is more than a few years old, it's likely starting to become outdated and clunky, and it might be time to think about upgrading to a newer model for a better user experience.

Apple says that a normal battery should still retain up to 80 per cent of its original capacity at 500 complete charge cycles when operated under normal conditions. Once your battery capacity drops below 80 per cent, Apple will show you a message recommending that you replace the battery.

How long does an iPhone screen repair take? ›

How long does iPhone screen repair most shops require 30 minutes to an hour from the time they begin working on your problem, depending on the individual circumstances of your problem. If the part is in stock, Apple will normally hold your phone for 3–4 hours.

The Apple Store sells and ships products to end-user customers only. You may not purchase products at the Apple Store for resale, and we reserve the right to refuse or cancel your order if we suspect you are doing so.

Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.

Apple at Home IT Support service if you do not want to visit the Apple Store near you and you just prefer a home visit from an Apple Specialist.

Visit a Genius at an Apple Store

You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.

Upgrading Your Phone Every Three Years

So, three years is enough time to consider upgrading your phone, but that's only so if you know that you'll actually benefit from a new phone and its features. If your current phone works fine after three years, you can just get its battery replaced to extend its life.

According to website iFixIt in its latest product teardown, the iPhone 14 is the easiest Apple handset to repair since the iPhone 7, launched all the way back in 2016.

How do I wipe my iPhone before selling it? ›

Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.

After you remove your SIM card from the tray, notice the notch in one corner of the new SIM card. Place the new SIM card into the tray — it will fit only one way, because of the notch. Then insert the tray into the device completely and in the same orientation that you removed it. The tray also fits only one way.

Press and hold both the side button and the volume down button until you see the Apple logo. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour. If your phone still doesn't turn on, contact Apple Support.

While there are rumors that letting your battery die all the way can be good — or bad — for your iPhone, there's no truth to them. Apple says it doesn't matter when you charge your iPhone, whether it has 50 percent of the battery left at night when you go to bed or nothing in the tank.

However when it comes to iPhones, you can expect between three to five years (maybe more) with proper care.

iPhone 7, 7 Plus. If you have an iPhone 7, it's time to upgrade. It's more than 6 years old, and it shows in everything from the processor to the camera and storage space. The iPhone 7 doesn't support iOS 16, providing even more incentive for acquiring a newer device.

Apple has increased the battery replacement cost for iPhone 13 or older models by $20 (roughly Rs. 1,650) effective from March 1. This means battery replacement for all phones in the iPhone 13, iPhone 12, iPhone 11, and iPhone X lineups will now cost as much as $89 (roughly Rs. 7,300).

No matter what you do, your iPhone® battery has a limited shelf life. As it ages, the battery slows—so a full charge won't last as long. Most batteries are good for at least 2 to 3 years, often longer, but how do you know when to replace your iPhone battery? At Asurion, we help millions of people maximize their tech.

Yes. If you're reluctant to take your iPhone into an Apple Store or send it off via Apple's mail-in service, you can also replace the battery yourself via Apple's self repair program. Launched in mid-2022, the program allows you to order spare parts, tools and how-to manuals you need from Apple.

Is it worth it to fix my iPhone screen? ›

Whether you need a screen repair or other iPhone repair services, you won't regret having your phone fixed. Visiting an iPhone repair shop is a great alternative to buying an expensive new phone. It's also a way to keep all your data without having to transfer it to a new device.

The iPhone screen replacement cost will vary depending on your iPhone model and where you get the service. If you go straight to Apple and have an iPhone 13 or iPhone 14 series device, prices range between $229 and $379. You only have to pay $29 if you have an Apple Care Plus plan, though.

How much does an iPhone screen repair cost? On average, iPhone screen repairs cost $220. If you have a warranty, prices start at $29 but can increase to $329 if you don't have one. Ultimately, your costs will depend on the type of phone you have, the severity of the damage and more.

If you have AppleCare+, it will cost you $29 per screen repair and $99 for any other repairs. If you don't have AppleCare+, screen repairs will cost you $319, and other repairs will cost you $549.

It's possible to replace a broken phone screen on your own. We'll refer you to iFixit for their excellent, step-by-step guide with photos. A few key things to keep in mind here: Before you decide to go this route, look into the cost of a replacement screen.

Minor Screen Cracks

Some people carry out fixes like placing a screen protector over the minor cracks to keep it in place. If you have any active service protection package or have the funds for a replacement, it is better to take it to the service center for repair. Fixing this should take one to two hours roughly.

We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+.

Luckily, cracked screens are one of the most common iPhone repairs we complete. CPR technicians can finish an iPhone 11 cracked glass replacement for you quickly and affordably.

When should I replace my iPhone? ›

Most iPhones last between 4 and 7 years, however this is not guaranteed. If your iPhone is more than a few years old, it's likely starting to become outdated and clunky, and it might be time to think about upgrading to a newer model for a better user experience.

The main reason for this is that Apple uses extremely high-quality materials to make their phones, which ensures a lifetime use capacity much longer than that of Android iPhones. To afford these great materials, Apple needs to charge a hefty price. iPhones often cost upwards of $1,000, especially for the new models.

Touchscreen malfunction

Even if your touchscreen continues to work as before, this can and will change in no time. The touchscreen functionality is the first thing that will worsen. The display will eventually malfunction, so your phone will need more time to respond to touch.

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool. In some cases, your coverage might be different.

Ways to fix a cracked phone screen

If you've cracked your screen, there are a handful of options for fixing it: Use a manufacturer or extended warranty to get the device screen replaced. Ask your mobile carrier to repair it. Bring it to the nearest phone repair shop.